Conditions of sale

Welcome to https://virginiestudios.com (hereafter: the "Site")

We ask you to carefully read the following terms and conditions, they bind you with the Merchant, owner of the Site. In addition, you thereby accept the electronic mode of communication with the Merchant for all your exchanges and that these meet all the requirements of written communication.

We reserve the sole discretion to refuse to serve you, to cancel an order, to close your account, to delete or modify the content of the Site or to cancel an order whether or not you have complied with these Terms and Conditions.

If you have problems with an order, contact us as soon as possible at the following address: virginie.studios@gmail.com

Virginie Hentzienne (Hereinafter: the “Merchant”)

4399 avenue Christophe-Colomb
Montreal
Quebec
Canada
5143587649
virginie.studios@gmail.com

Confidentiality of personal information

Please see our privacy policy at the footer of our site to learn about the ways in which we collect, share and manage your personal information.

The products and services offered are intended to be sold to adults who have reached the age of majority in your place of residence, that is, 18 years of age in the province of Quebec. By using the Merchant's Site you represent and warrant that you are of the age of majority at your place of residence.

Accuracy of information

We do everything in our power to ensure that all information published on our Site is error-free, but we cannot guarantee this fact. We may refuse or cancel an order containing an item with an incorrect description or price. Unless otherwise indicated, prices are quoted in Canadian currency.

The products offered on our Site as well as the dates of offers, prices and availability, characteristics and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or that it cannot be delivered due to a situation beyond our control. We will then proceed with the cancellation of the order and the refund of the sums paid in return, if this is the case.

Your only recourse for non-conformance of a product description is to return it in its original packaging for a refund, in accordance with the refund provisions that apply below.

Registration and password

You will need to complete a registration form to access certain parts and features of the Merchant Site. You agree to provide us with up-to-date and truthful information and to keep this information up to date at all times.

You agree to protect the confidentiality of your username and password as well as access to your computer, so that no other person uses it. You make yourself responsible for all transactions made in your account using this information. You must notify us immediately of any unauthorized use of your username and password and of any breach of security of which you become aware, within forty-eight (48) hours of becoming aware of such situation.

Applicable laws

These terms and conditions are governed by the laws of the province or state of Quebec or of the country, Canada which are applicable to it. In addition, any legal action against the Merchant must be brought before the judicial district in which the city of Montreal is located.

Order errors

In the event that you believe that an error has occurred during the placement of an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the following address: virginie@eveilcorporel.net and indicating in sufficient detail the error that was made.

Delivery and returns

Unless you have chosen a specific carrier and a delivery time during the transaction for which additional charges may apply, the delivery method and the name of the carrier will be determined by the Merchant and our usual delivery times. in your territory are established at:

4 weeks

We undertake to deliver your purchases to you within a reasonable period of time subject to the availability of the carriers used by the sender, who are solely responsible for the delivery of the products or services purchased.

The risk of loss and the right of ownership of the goods or services purchased pass to you when they are handed over to the carrier or if the goods cross an international border, this risk passes to you after customs clearance.

In-store pickup of a purchase made online must be done during normal business hours.

In this case, the risk of loss and the right of ownership of the purchased good passes to you when you take possession of it at the store.

Cancellation policy of exchange, termination, return, exchange or refund

You can cancel the order of a good that does not suit you. In this case, you must inform us of the problem which prompts you to cancel the order with our customer service and obtain prior consent to the cancellation of the order.

You can trade in an item that is not right for you. In this case, you must inform the Merchant of the problem affecting your product and obtain an exchange authorization from him. Subsequently, you must, if required by the Merchant, ship the goods to his address in order to obtain an exchange.

You can request reimbursement for an item that does not suit you. In this case, you must notify us of the problem affecting your product within 48 hours of receiving it from our customer service department and obtain an exchange authorization. Subsequently, you must, if required by the Merchant, ship the goods to the distributor's address, in order to obtain a refund.

Subject to the other provisions hereof, your (refund) (exchange) (exchange / refund) request must reach us no later than 15 days after the date of purchase.

If required by the Merchant, the returned product must be in its original packaging.

You can return your purchase to the store during our normal business hours.

We do not bear the cost of return.

In all cases where a return of goods is required by the Merchant, the right of ownership of a returned good is transferred to him only when it has been received by him at his physical place of business.

Limitation of warranty

SUBJECT TO APPLICABLE LAWS, THE MERCHANT DISCLAIMS ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED, AS TO THE TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO DISCLAIMS ANY WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, IN THE CONTENT, ELEMENTS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR THROUGH THE SITE AND ITS SERVERS AND IN THE ELECTRONIC COMMUNICATIONS.

Limitation of Liability

THE MERCHANT SHALL NOT BE LIABLE FOR ANY DIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF GOODS THEREIN INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, USE OF DATA OR OTHER INTANGIBLE AND THIS, EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The copyrights and Trademarks contained in the information published on the Site are protected by the laws relating to intellectual property and are made available on the Site by the granting of a specific license in this regard.

In accordance with the laws relating to intellectual property in force, it is prohibited to use, display or exhibit any trademark, copyright or any other protected work accessible on the Site for any reason other than to proceed. to the sale of these products and services without the right to sub-license to third parties. The owners of the trademarks appearing on the Site retain all rights which have not been expressly granted in these Terms and Conditions.

If you have reason to believe that breaches of the terms and conditions have been committed or if your work has been copied or is being used on our Site in a way that infringes your intellectual property rights, please let us know. inform as soon as possible by sending us a message to the following address: virginie@eveilcorporel.net indicating in sufficient detail the breach that has been committed.